Kangaroo88 Privacy Policy
This Privacy Policy explains how Kangaroo88 collects, uses, discloses, and safeguards personal information belonging to players who access our services from Australia. By creating an account, logging in, or otherwise interacting with our website, you confirm that you have read and understood the practices described below. This document was last updated in January 2026 and operates in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Information We Collect
Kangaroo88 collects personal information that is necessary to verify identity, process transactions, and deliver our casino services in a secure environment. The categories of data we gather include:
- Identification data: full legal name, date of birth, residential address, nationality, and government-issued identification numbers required for Know Your Customer (KYC) verification.
- Contact details: email address, mobile telephone number, and preferred language settings.
- Financial information: payment method details, deposit and withdrawal history, transaction timestamps, and source-of-funds documentation where applicable.
- Account activity: login records, gameplay history, wagering patterns, bonus usage, and session duration.
- Technical data: IP address, device identifiers, browser type, operating system, geolocation indicators, and cookie data.
We do not knowingly collect information from individuals under 18 years of age. Australian law prohibits minors from participating in online gambling, and any account suspected of belonging to a minor will be closed immediately.
2. How We Use Personal Information
The information you provide allows Kangaroo88 to operate lawfully and serve registered players efficiently. We use your data for the following purposes:
- Verifying your identity, age, and residential location.
- Processing deposits, withdrawals, and bonus credits.
- Detecting fraud, money laundering, and unauthorised account access.
- Complying with regulatory reporting obligations and responsible gambling requirements.
- Communicating service updates, security alerts, and account notifications.
- Improving website functionality, game performance, and player support.
Marketing communications are only sent where you have provided express consent. You may withdraw that consent at any time through your account settings.
3. Disclosure to Third Parties
Kangaroo88 does not sell personal information. We share data only with parties that support our operations or where disclosure is required by law. These recipients include:
- Licensed payment processors and banking partners.
- Identity verification and anti-fraud service providers.
- Game software suppliers and platform technology vendors.
- Regulatory authorities, law enforcement agencies, and courts when legally compelled.
- Auditors and professional advisors bound by confidentiality obligations.
When data is transferred outside Australia, we ensure that recipients apply protection standards consistent with the APPs.
4. Data Security
We apply technical and organisational safeguards to protect your information against unauthorised access, alteration, or loss. These measures include TLS encryption for data in transit, segregated storage of financial credentials, restricted internal access based on role, multi-factor authentication for administrative systems, and continuous monitoring for suspicious activity. Despite these protections, no electronic transmission is completely immune to risk, and players are responsible for safeguarding their own login credentials.
5. Retention of Information
Kangaroo88 retains personal data for the duration of your account and for a minimum of seven years after closure, in line with Australian anti-money laundering legislation and taxation requirements. Records that are no longer required for legal, regulatory, or operational purposes are securely destroyed or de-identified.
6. Your Rights
Under Australian privacy law, you have the right to:
- Request access to the personal information we hold about you.
- Correct inaccurate, incomplete, or outdated records.
- Withdraw consent for marketing communications.
- Lodge a complaint regarding our handling of your data.
To exercise any of these rights, please contact our privacy team through the support channels available within your account. We respond to verified requests within 30 days.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to maintain login sessions, remember preferences, measure performance, and prevent fraud. You may disable non-essential cookies through your browser settings, although certain features, including session persistence and secure login, may not function correctly without them.
8. Changes to This Policy
Kangaroo88 may revise this Privacy Policy to reflect changes in legislation, technology, or our internal procedures. Updates take effect upon publication on this page, and continued use of the website constitutes acceptance of the revised terms. Significant amendments will be communicated to registered players in advance.
9. Complaints and Contact
If you believe that Kangaroo88 has mishandled your personal information, you may submit a complaint to our privacy officer through the support portal. Unresolved matters can be referred to the Office of the Australian Information Commissioner (OAIC).